Coaching Staff

Louise Barratt
With a broad background in Business Development and Human Resources (HR), Louise Barrett is convinced that HR strategy should add value to the bottom line by being fully aligned to business goals. 

Adrian Bourne
Adrian Bourne specialises in success through people development and organisational culture change. His work focuses on his belief that best results in business are inextricably tied to best management of people. Adrian has over 30 years commercial experience, working with UK and multinational Companies.

As a Board Member with Nestlé UK he was Managing Director of a number of operating businesses. He began his career in marketing, but moved to general management where a number of roles demanded full involvement in change management, through acquisitions, mergers, joint ventures and business turnarounds. Current activities include Non-Executive Directorships with international companies, working with business schools and communications agencies, and advising charities and other organisations in the not-for-profit sector. Adrian's experience enables him to advise on long term vision and strategy, growth through joint venture and acquisition and the effects of change management in practice. He believes internal communication, motivation and measurement for performance are key and is specifically interested in the role of narrative in business, using story-telling as an agent of culture change. As a coach, Adrian fully utilises his corporate and top management knowledge and skills by specialising in:

• Developing senior managers for increased performance

• Role of Board Director and the transition from Senior Manager

• Career counselling

• Transition from corporate to portfolio career

• Work/life balance

Bob Garratt
Bob Garratt is a company chairman, academic, and consultant on corporate governance, board, director, and organisational development, and strategic thinking.
He chairs Board Performance Limited. He is a member of the Global Coaching Partnership network and a Business Partner within The Success Group in the UK.

His extensive experience on five continents covers many types of organisation from large corporates to family businesses and professional practices. Over some 25 years he has developed boards and directors – Chairmen, Managing Directors, Chief Executives and high potential senior executives – in the private, public and not-for-profit sectors. The major industries he has been involved with are financial services, telecommunications engineering, high-science, health provision, defence electronics, design, media and government.

He is a Founder Member of The Commonwealth Association for Corporate Governance. He is on the Professional Standards Committee, the Chartered Accreditation Board, Examinations Committee, leads the Organising for Tomorrow and Developing Strategic Thought programmes, and has contributed to the distance learning programme, of the Institute of Directors, London. His firm ODL runs the IoDHK Diploma Programmes in Hong Kong. He is a faculty member of the Swedish Academy of Directors’ International Board and Director Development Programme, Stockholm. He helped found the Institute for Research in Corporate Governance, Paris. He helped form the China-EEC Management Programme in Beijing in 1983 (the first Chinese MBA programme), and the ASEAN-EU Management Centre in Brunei Darussalam in 1992 for directors, and of The Learning Symposium group. He works with the Saudi Arabian Monetary Agency on effective corporate governance for Banking Supervisors.

He is Visiting Professor in Corporate Governance at The Management School, Imperial College of Science, Technology and Medicine, University of London; and Senior Associate, The Judge Institute of Management, University of Cambridge. He is Past Chairman of the Association for Management Education and Development and led the management education side of both the Faculty of Management and Community Education, Ulster College, Belfast; and The Architectural Association School, London.

His books include:
The Fish Rots From The Head: The Crisis in our Boardrooms (1996)
Developing Strategic Thought (ed) (1994)
Learning to Lead (1991)
The Learning Organisation: Developing Democracy At Work (2000)
Twelve Organising Capabilities: Valuing People At Work (2000)
His new book Thin On Top: Why Corporate Governance Matters was published in March 2003.

Sally Garratt
Sally Garratt has been an independent consultant and developer since 1978. Before that, she worked as a Training Officer in the pharmaceutical industry, in administrative and project management posts in design practices, and with women returners.

Since 1976, she has travelled regularly to East and South East Asia and is a director of Organisation Development Limited, an HR strategy consultancy based in Hong Kong.

Sally has worked with her husband, Bob, on assignments relating to Board and director development and organisational change in Hong Kong, Brunei, Singapore, Mauritius and Zimbabwe, Australia, New Zealand, Sweden (for directors from developing countries), Belgium, Portugal and the UK.
They helped to set up the ASEAN-EC Management Centre based in Brunei, and worked with the Commonwealth Secretariat in founding the Commonwealth Association for Corporate Governance in 1998. They have visited China often since 1976 on private trips or leading Study Tours, and were involved in the establishment of the EEC/China Business School in Beijing in 1984.

Sally has conducted Organisational Capability Surveys and been involved in Action Learning sets for a wide variety of organisations in both the public and private sectors. She has designed and run management development programmes (including a nine-day Summer College for Senior Executive and Professional Women) and facilitated workshops with professional women returners as well as courses on Personal Effectiveness. She runs workshops on the pros and cons of becoming an independent consultant and convened the 1995 IoD Conference “So you want to be a consultant?”. She has written sales training programmes, carried out research for television and the construction industry, and worked with sixthformers on “Insight into Industry” and “Challenge of Management” courses. She held a part-time Lectureship at City University’s Centre for Continuing Education in 1987/88 and was a consultant to the Centre for a year. She has been the External Examiner for the University’s Centre in Business Skills for Consultants and has run the Consultancy module of the University’s MSc in Continuing Education and Training. She has worked in Kosovo, helping train civil servants in the newly-established Ministry of Trade and Industry.

She has a degree in Malay and Anthropology from the School of Oriental and African Studies and became a Member of the Institute for Personnel and Development in 1974.
Sally has written Going it Alone: How to Thrive and Survive as an Independent Consultant and Manage Your Time, and was co-author with her husband of China Business Briefing. She carried out the research for The Economist’s Guide to Management Consultants published in 1993. Women Managing for the Millennium was published in May 1998 and she has begun work on the sequels, Board Women and Women’s Own (working titles).

Voluntary work has included being a Selector for Voluntary Service Overseas; working with the staff of the Simon Community; and, for five years, acting as Secretary of the Management Committee of an Adventure Playground in Holloway, north London. She is a Governor of her old school and a committee member of the Old Girls’ Association.
Leisure activities include watching and taking part in various sports, but particularly tennis; entertaining at home; travelling; and, increasingly, working with young people on their plans for the future.

Des Gould
Des Gould believes in positive, action-based coaching.
He moves forward with his clients from current issues to designing and implementing successful outcomes.
As a full time coach since 1986, Des has worked at senior and director level with a wide range of clients, across many industries.

These have included global and UK plcs and the public and private sector. In particular, he has brought his coaching expertise to companies undergoing and managing substantial change and has worked in an advisory capacity during major organisational restructuring.

Des has specialist skills in developing effective leadership programmes, both for individual directors, or to improve the overall performance of the Board.

He facilitates meetings and events for directors and senior executive teams. He advises on organisational design, creating and implementing powerful people processes. His broad business understanding and experience deliver high quality coaching.
Des has an honours degree, is a member of the Institute of Directors and a Fellow of the Institute of Personnel and Development.

In November 1995 Des received his Diploma in Corporate Direction from the Institute of Directors. He was a visiting lecturer at Warwick University.

Fiona Jamieson
Fiona Jamieson is a change management practitioner with particular expertise in communication and relating skills, developing teams, process facilitation, conflict resolution and organisation development.

Having moved to the UK from Australia in 1983, and worked with a range of sectors and organisations, Fiona has particular expertise in the area of cultural transition.

Fiona has extensive experience of working in the housing association, voluntary and public sectors. This has included running leadership and management development programmes, large group participatory action planning and culture change projects. Recent work has included clients from the water, rail, housing and financial sectors.

Fiona aims to act as a critical friend, bringing good humour and creativity to her role as a coach. Through challenge and support, she assists clients create opportunities, develop options, take appropriate action and learn from the results. She is committed to enabling clients to be self-directing and ensuring tangible benefit for the individual as well as the organisation.

Fiona completed a Masters degree in change management in 1997 at Surrey University. This course had an emphasis on accelerating learning and the theory and practice of individual, group and organisational change.

Bob Mannering
Clients regard Bob as an energetic achiever, with a strong people and results orientation.
He has a proven track record in coaching, influencing and motivating senior multi-cultural teams through interpersonal and leadership behaviours.

Bob has had more than 30 years of executive line experience with Shell International, primarily in commercial and general management roles, including investment accountability for 100 mill US$ per annum. He has lived in the U.S, Curacao, Australia, Dubai, Malaysia, and Holland

In the mid 90’s, Bob became responsible for global management learning for Shell, and then became one of the early leaders in the internal change consultancy group. His career with Shell culminated in his role as a global strategy and Organisation Development consultant, with coaching experience ranging from Group Managing Directors to new graduate entrants.

Bob’s experience enables him to advise on long term vision and strategy and the linkage with behavioral and cultural change. Bob fully utilises his senior management knowledge and skills by specialising in :

• Solutions for resolving organizational dilemmas

• Designing and facilitating complex transformation programmes, involving strategy redefinition and cultural change• Building learning capability in teams

• Developing senior managers for breakthrough performance.

• Coaching Board Directors.

Bob is a science graduate of Southampton University, supplemented by a diploma in Marketing, and a Managing Corporate Resources programme at IMD, Lausanne. He has an Msc in Change Management from Surrey University, with his specialism being corporate cultural change.

Alistair Mant
Alistair Mant is an international authority on leadership development and executive talent identification.
He has a global portfolio of executive coaching clients, is a member of the Global Coaching Partnership and a Business Partner with The Success Group in the UK.

As an executive coach, he has a special practice in the public/private grey area (values-driven companies and businesslike government).

He is Chairman of the UK-based Socio-Technical Strategy Group – a brokerage for carrying out studies of system function and dysfunction. The Group’s work rests mainly on socio-technical systems theory.

This concerns the natural properties of complex organisational and political systems at the point where operations and human nature interact – where expensive and embarrassing cockups and blunders occur. He is also the Strategy Advisor to the Employers’ Forum on Disability – the leading European body driving systemic change in the provision of real employment and facilities for disabled people.

Alistair was born in Australia and spends a third of each year working with private and public sector clients in Australasia. He appears regularly on the conference circuit, dealing with leadership, systems thinking, modernisation of government (implementing “joined-up” thinking), organisation structure and the strategic aspects of human resource management and development. He is an Adjunct Professor at the Swinburne University of Technology in Melbourne, specialising in enterprise and innovation.

His business experience includes 12 years with the IBM Corporation, latterly in international management development. As a consultant he has specialised in strategy formation, systems design and structuring in government, health, transportation and “creative” trades such as publishing, education, advertising, etc. He was also a Senior Social Scientist at the Tavistock Institute in London, Visiting Fellow at Manchester Business School and Dean of Faculty at the South Bank University in London. His first real job was as a humble 19-year old fitter’s mate on the Snowy Mountains hydro-electric scheme in Australia.

His books include:
The Experienced Manager (which won the Institute of Management’s “Bowie Medal”)
The Rise & Fall of the British Manager
Bismarck to Bullock – Conversations about Political & Industrial Contrasts in Britain & Germany
The Dynamics of Management Education
Leaders We Deserve.

His newest book Intelligent Leadership was published in Australia in 1997 and remains a best-seller.

Rosie Miller
Rosie Miller brings a powerful combination of informed strategic thinking processes and academic discipline to The Success Group. She believes that a tight focus on each executive’s needs and agenda creates a development plan that is directly linked to their working challenges.

By improving the effectiveness and awareness of key executives, the competitive edge of the whole organisation can be sharpened.

Her own roles in senior management and consultancy have created a knowledge-based understanding of strategic decision making and the processes required for transforming these into action plans. In particular, her abilities to facilitate the resolution of major directional issues are based firmly on her own wide experience of change management. She provides an authoritative sounding board.

Having gained a PhD in Science, Rosie spent 8 years gaining line management experience through strategic planning, marketing and sales roles for Shell and US oil major Conoco. This was complemented by 8 years in management consultancies, including Coopers & Lybrand and Ernst &Young. She focused on supporting senior managers in utilities through major change in response to industry break-up and the creation of competition. With executive responsibility for HR processes, Rosie was a key member of the Management Team within both UK and German strategic consulting companies. She is a member of the Institute of Directors and the Strategic Planning Society.

Rosie believes that her broad corporate and professional experience offers an essential operating context for an effective coach. In addition to working with clients in the energy and utilities sectors, Rosie has particular interest in coaching to link personal development and organisational change.

Jane Thompson
Jane Thompson believes that the key to corporate success lies in the unlocking of the potential within each key individual in an organisation. This is achievable through client and coach building a partnership based on active listening and goal-setting.

In her experience, a holistic approach in the one to one coaching process increases the scope for personal development on the road to fulfilment and success.

During a 16 year career as an International Institutional Stockbroker, a hallmark of Jane’s success was her relationship building, both internally and externally, with a broad range of nationalities and cultures. Without that it would have been tough to persuade clients to support investment ideas. Jane worked for French, German, Swiss and British organisations, which enabled her to develop a deeper understanding of the diverse characteristics to be found within the clientbase.

In the early 1990’s Jane led the transformation of the international team at Société Generale as it emerged from a long-established price driven trading culture, and developed a client centred relationship focus around the understanding of International Institutional needs. At NatWest Markets, she capitalised on this approach and dramatically expanded the business base in Germany over a two year period. It was the opportunity to refocus on this aspect of relationship stockbroking which tempted her away from Commerzbank to join Charterhouse Securities in 2001. People as much as product are the essence of good business.

With a BA Joint Hons in German & French from London University, she enjoys practising the language skills which have brought so much understanding, opportunity and fun to her financial career. This will further develop the European perspective of The Success Group, and enhance opportunities for cross-fertilization within The Global Coaching Partnership.